Who we are
First Call Cleaning & Restoration offers full, turn-key cleaning & restoration services, including carpet & duct cleaning, as well as fire, smoke and water damage. We hold an Unlimited General Contractors license in North Carolina. We are a Family owned and operated company located in the northern part of Alamance County.
We have been in business since 1989, providing restoration and cleaning services. Our specialty is indoor air quality, duct cleaning and mold remediation. We are passionate about what we do and it shows in our work.
We give free estimates and we guarantee all of our work! Contact us by clicking here.
Why First Call
Our mission is simple, to provide a before, during and after relationship with our customers. We’re not about just working on your homes issues, we are dedicated to preventing them, responding effectively with quality work, and analyzing each step in order to continuously improve our service.
Our values are based on Family values, as we are a small Family owned and operated company. Being ethical in an unethical world is our core value. Being fair and honest comes before profit. Treating our customers and employees with respect and fairness at all times.
Our promise to our customers is that we will provide prompt, honest, high quality work at a fair price, and never take short-cuts. We will be honest with you and any concerned party throughout the entire project. We will under promise and over deliver.
Our commitment to you extends beyond our certified and guaranteed services all the way to your experience with our staff. To ensure the best experience for you, our team is required to pass a monthly drug test. Out of over 100 restoration companies in North Carolina, we are one of the only 5% that drug test their employees.
We’re only satisfied when we surpass your expectations, from service quality to staff experience.
“Your guys did a great job cleaning the dryer vents. They were very accommodating and helpful. I will call you when we need help with another project….
I hope that I don’t have anymore damage to my home, but if I ever do I will call First Call! They were kind and understanding . They did exactly what they said they were going to do. Everyone that works for them are great! They really care about the client.
Thank You!! We have numerous comments on how much better our air quality is!!
Everything was very professional, Thank You for having clean cut employees that care about the customer and their property.