Fire Damage Restoration
When you suffer a devastating loss, be it fire, smoke, storm damage, water damage, sewage, animals, vandalism or trauma, you want to be able to get in touch with someone who can respond to your needs promptly. With more than 25 years in the disaster services industry, First Call is prepared and fully equipped to handle any type of disaster. We hold an Unlimited General Contractors License and we are IICRC Master Restorers.
Common Fire Damage Problems We Fix
FIRE OR SMOKE RESTORATION
During the course of a fire, smoke and soot will cover all types of surfaces in the home. Sometimes this makes the home unlivable. First Call will assess the situation, document the damage, and start the clean-up process.
WATER DAMAGE RESTORATION
Water damage can negatively affect the entire structure of a home for years to come. First Call obtains the most modern drying equipment and training to handle water damages. All of our water technicians are certified and follow the standards of the IICRC ( Institute of Inspection, Cleaning and Restoration ) We can respond anytime, 24-7, 365 days a year.
Sewage damage need to be cleaned quickly and correctly to prevent the spread of harmful bacteria and germs. When sewage is involved our number one priority is the safety for our employees and the occupants of the building. First Call techs are trained and ready to handle any type of sewage damage. First Call Cleaning and Restoration always follows a standard of care written by the IICRC ( Institute of Inspection, Cleaning, and Restoration ).
EMERGENCY BOARD UP SERVICES
No matter the type of damage, there may be a need to secure the property. First Call is fully prepared to provide any type of board up services. We can tarp a roof, secure a door or window, or board up the whole house if needed.
Why Locals Call Us First
Reviews from Other Local, Happy Customers
Your guys did a great job cleaning the dryer vents. They were very accommodating and helpful. I will call you when we need help with another project….
I hope that I don’t have anymore damage to my home, but if I ever do I will call First Call! They were kind and understanding . They did exactly what they said they were going to do. Everyone that works for them are great! They really care about the client.
Thank You!! We have numerous comments on how much better our air quality is!!
Everything was very professional, Thank You for having clean cut employees that care about the customer and their property.
All of the employees went way beyond what I expected. Your services in my home were the best I have ever seen. No company has provided the services you did for me. You will be called every year to help maintain the quality of my home.
I am writing to let you know how thoroughly impressed I was with the workmanship and professionalism of your crew while repairing the water damage in my home. A homeowner in my situation is vulnerable, and at risk for con-artist and shoddy repairs. I feel I came close to this with the initial service that I contacted. Fortunately, the insurance adjuster advised me of the Premier Program , and that is how I found out about your company. From the time you started the initial cleanup to the time you did the final walk-through with me, I felt that I was in good hands, and was confident my home would be sound after the repairs. Most importantly, when things did not go well with the carpet installation, the problem was addressed promptly and corrected to my satisfaction. Please feel free to use me as a reference at any time. If and when I am ready to make any upgrades to my home, I will contact you!
I am writing this letter to say Thank You to the Farm Bureau of Alamance County and Thank You to First Call Cleaning and Restoration Inc. As you know recently my heating system messed up and the unit for a period of time, sent soot all throughout my home. Due to the fact that I was involved in my Sheriff’s Re-election Campaign and was always gone by 5 am each day and was not back home until late, and my wife was staying with her dying mother, neither of us noticed anything was wrong until early December.
After realizing what had happened, I contacted Farm Bureau of Alamance County and they immediately responded by sending an appraiser out to look at the damages. My entire home was messed up along with our clothing, curtains, and carpet. To say the least, this was devastating to my wife and I because of the timing of the disaster. The next thing I knew Farm Bureau had contacted Bill Stewart of First Call Cleaning and Restoration. Mr Stewart sent of of his Project Managers to handle the entire mess. I cannot say enough on how well the Project Manager handled the mess. The service that was rendered and the employees and the companies used by First Call was unbelievable. This huge headache was made very bearable by First Call. Also, during the restoration my wife’s mother passed away and one could not ask for any more compassion than what the employees possessed and showed to my Family. I know many times all you hear is bad, but I would like you and Farm Bureau to know how much I appreciate everything that was done in this case.