Skip to content

About Us

About Us: Who We Are

About us: since 1989, we have been offering full, turn-key cleaning and restoration services. We are passionate about what we do and it shows in our work.

Our goal is simple– to provide the best cleaning and restoration services we can to you in your time of need. We will always give you honest advice with the best pricing available.

We’ll do whatever it takes to restore a healthy, safe, and productive space where you live and work.

We offer:

We hold an Unlimited General Contractors license in North Carolina. We are a family-owned and operated company located in the northern part of Alamance County. Our specialties are indoor air quality, air conditioning duct cleaning and mold remediation.

We give free estimates and we guarantee all of our work! Contact us for more information. 

About Us: Our Mission

Founded in 1989, First Call Cleaning and Restoration is here to provide effective, affordable and ethical restoration and cleaning services to our community while continually improving our standards and developing our employees to reach their full potential.

About Us: Our Vision

First Call Cleaning and Restoration is the leader in providing solutions to our clients for the cleaning and restoration industry. We strive to be the best in our field by the way of building relationships, offering effective solutions and striving to improve our employees and company culture.

About Us: Our Values

As a small, family-owned and operated company, our values are based upon family values. Being ethical in an unethical world is a core value. Being fair and honest comes before profit. We believe in treating our customers and employees with respect and fairness at all times. Quality is at the center of all that we do, whether we’re doing basement mold removal or crawl space repair.

Our core values are:

  • Transparency
  • Dependability
  • Honesty
  • Fairness
  • Understanding
  • Educating
  • Professionalism

These values are at the heart of how we conduct business every day.

About Us: Our Promise

Our promise to our customers is that we will provide prompt, honest, high-quality work at a fair price, and never take shortcuts. We will be honest with you and any concerned party throughout the entire project.

Our commitment to you extends beyond our certified and guaranteed services all the way to your experience with our staff. To ensure the best experience for you, our team is required to pass a monthly drug test. Out of over 100 restoration companies in North Carolina, we are one of the only 5 percent that drug test their employees.

We’re only satisfied when we surpass your expectations, from service quality to staff experience.

Our Certifications

Google Reviews

See Why First Call is the Right Call

We believe in providing only the highest level of customer service in the most ethical manner. We don’t take shortcuts. We are about establishing relationships with our clients to ensure they are able to return to their homes and businesses as soon as safely possible.

Contact us today or call us to request a free, zero-commitment quote.

First Call Cleaning
& Restoration

3205 N. NC Highway 62
Burlington, NC 27217

(336) 227-1807

Hours of operation:
8:00am – 4:30pm M-F

First Call’s the Right Call
Commercial & Residential Restoration Services