Your home has water damage.
This strikes at the very heart of who you are. After all, your home is a place where precious memories were made and recorded. It’s where family and friends gathered for good times.
And now, it is covered in water.
But where do you start?
Don’t worry, we’ve taken a lot of the uncertainty out of it for you. In fact, we’ve narrowed it down to five key elements you should consider when hiring a water damage restoration company.
5 Keys to Selecting the Best Water Damage Restoration Company
1. Check out their online ratings
Simply Google their name and let the story tell the rest.
You’ll want to not only examine what their star ranking is, but you’ll want to look at how many reviews have been left. For example, if there are only two reviews (and both 5-stars), this may not carry as much weight as one with 200 reviews (even if the total is 4.6 stars).
2. Check out their scope of experience
How long have they been in business? Can they handle the job no matter what size?
Perhaps it’s not your home that was damaged, but your business. Does the company have the manpower and expertise to take care of the special needs of businesses and get them on track to open as soon as safely possible?
Another key element is to look at the extent of the employee training. A reputable business will not only have experienced employees, but they will be constantly keeping them updated in the latest innovations in restoration.
3. Do they have any client testimonials?
The biggest indicator of a professional business is a roster of satisfied customers. Take a look at client testimonials. These can often be found when you search for reviews.
While many companies can perform water damage restoration, it’s often the quality of customer service that sets one company apart from the rest.
At First Call, we’re thrilled with what our clients are saying about us. [link to testimonial page: https://firstcallnc.com/testimonials/ ] We strive to always treat others in the way we’d like to be treated. That’s why we always give your home or business the care and respect it deserves.
4. They can easily work with your insurance company
Documentation, documentation, documentation. It’s a headache, but it’s required in order to get the benefits you need from your insurance company. If you’re hiring a restoration company, you should be sure that they will take this tedious task off your plate and interact with your insurance company for you.
By being your contact and your advocate, they can help the process proceed in a much smoother manner.
First Call will work closely with your insurance company, providing the documentation that is needed to ensure that you receive what you need from your claim.
5. They Respond in a Timely Manner
Did you know that mold can start growing in as little as 24 hours? Once it takes hold, it can release spores and then expand exponentially. When you’re in crisis, you need a water restoration company that will respond in a timely manner—and get to work immediately.
At First Call, we understand that time is always of the essence when dealing with water damage. That’s why you can trust us to be there when you make that call.
First Call is Always the Right Call for Water Damage Restoration in Greensboro, Raleigh and the Surrounding Areas
Your home is precious to you. Your business represents years of hard work and dedication.
We understand that.
We believe this respect and courtesy—coupled with our vast experience—is what truly sets us apart from other water damage restoration companies.
Need an estimate? Our timely response means that you’ll have the information you need.
See why residents in the Burlington, Greensboro and Triangle areas have made First Call the right call. Contact us today.